Social terms of use

Facebook community guidelines

Welcome to the Psoriasishuid.nl Facebook Page and thank you for joining our community; one of several social media properties Novartis values.

The following are our community guidelines which we ask you follow to ensure we provide the best experience for the followers of our company pages.

First, please understand that we work in a heavily regulated industry and cannot engage in sensitive topics, such as discussions about products – ours or other companies’- or treatment options on this page. These discussions are best held privately with your healthcare professional.

Due to these regulations, we need to ensure discussions occurring on our Facebook page stay on topic and are constructive. Comments that include any of the following items are not constructive to the dialogue and may be deleted from the company page:

1. If your posts are product related
2. If your posts include profanity, defamatory, libelous, offensive, abusive, discriminatory or demeaning content (including images, videos and links);
3. If your posts are disparaging, threatening, condone violence or illegal behavior;
4. If your posts are off-topic;
5. If your posts offer health or medical advice;
6. If your posts contain any personal information e.g. names of individuals, email address or phone number;
7. If your posts violate another’s copyright or intellectual property;
8. If your posts are commercial, e.g. sells products and services, or recruit fans and followers;
9. If your posts are excessively repetitive and/or disruptive to the community or are spam;
10. If your posts contain proprietary, confidential, sensitive, or nonpublic information;
11. If your posts don’t follow Facebook’s User Agreement.

Please be aware that fans who continuously and repeatedly contravene the above rules may be blocked from our Facebook page. In this case the user would no longer be able to follow our news or comment on our posts.

Medical side effects or adverse events

If you believe that you have experienced any medical side effects or reactions from a Novartis product you should consult your physician, pharmacist or other healthcare professional immediately. You can also report these to us directly by email bijwerkingen.phnlar@novartis.com or by using the information found on www.lareb.nl.

We suggest sharing as little personal information as possible on the Facebook profile especially sharing any specific data concerning your personal health should be avoided. Should you, however, decide to include a post detailing any side effects, Novartis may need to contact you to find out more information. Posts of this nature may need to be removed from our Facebook page, this is due to legal obligations concerning drug safety reporting.

Storing private information

We do not aim to store or use your Facebook profile, unique ID, email or other personal details, unless as stated above, medical site effect or product issue has been reported by you. In this case we would need to store and use identifying information such as your name, location, health related information or similar in accordance with the applicable laws. This information is required to be submitted to the Novartis Drug Safety department and/or regulatory authorities. In such case, we are also required to store your personal data infinite for auditing and inspection purposes.

Please note that Facebook also has access to information you share with us. For more details read the Facebook Privacy Policy.

Thank you for reading and being a part of the Psoriaishuid.nl community.

Medical side effects or adverse events

We suggest sharing as little personal information as possible on the Instagram profile especially sharing any specific data concerning your personal health should be avoided. Should you, however, decide to include a post detailing any side effects, Novartis may need to contact you to find out more information. Posts of this nature may need to be removed from our Instagram page, this is due to legal obligations concerning drug safety reporting.

Storing private information

We do not aim to store or use your Instagram profile, unique ID, email or other personal details, unless as stated above, medical site effect or product issue has been reported by you. In this case we would need to store and use identifying information such as your name, location, health related information or similar in accordance with the applicable laws. This information is required to be submitted to the Novartis Drug Safety department and/or regulatory authorities. In such case, we are also required to store your personal data infinite for auditing and inspection purposes.

Please note that Instagram also has access to information you share with us. For more details read the Instagram Privacy Policy.

Thank you for reading and being a part of the Psoriaishuid.nl community.

YouTube community guidelines

Welcome to the Psoriasishuid.nl YouTube Page and thank you for joining our community; one of several social media properties Novartis values.

The following are our community guidelines which we ask you follow to ensure we provide the best experience for the followers of our company pages.

Due to these regulations, we need to ensure discussions occurring on our YouTube page stay on topic and are constructive. Comments that include any of the following items are not constructive to the dialogue and may be deleted from the company page:

If your posts are product related
If your posts include profanity, defamatory, libelous, offensive, abusive, discriminatory or demeaning content (including images, videos and links);
If your posts are disparaging, threatening, condone violence or illegal behavior;
If your posts are off-topic;
If your posts offer health or medical advice;
If your posts contain any personal information e.g. names of individuals, email address or phone number;
If your posts violate another’s copyright or intellectual property;
If your posts are commercial, e.g. sells products and services, or recruit fans and followers;
If your posts are excessively repetitive and/or disruptive to the community or are spam;
If your posts contain proprietary, confidential, sensitive, or nonpublic information;
If your posts don’t follow YouTube’s User Agreement.

Please be aware that fans who continuously and repeatedly contravene the above rules may be blocked from our YouTube page. In this case the user would no longer be able to follow our news or comment on our posts.

Medical side effects or adverse events

If you believe that you have experienced any medical side effects or reactions from a Novartis product you should consult your physician, pharmacist or other healthcare professional immediately. You can also report these to us directly by email
bijwerkingen.phnlar@novartis.com or by using the information found on www.lareb.nl.

We suggest sharing as little personal information as possible on the YouTube profile
especially sharing any specific data concerning your personal health should be avoided. Should you, however, decide to include a post detailing any side effects, Novartis may need to contact you to find out more information. Posts of this nature may need to be removed from our YouTube page, this is due to legal obligations concerning drug safety reporting.

Storing private information

We do not aim to store or use your YouTube profile, unique ID, email or other personal details, unless as stated above, medical site effect or product issue has been reported by you. In this case we would need to store and use identifying information such as your name, location, health related information or similar in accordance with the applicable laws. This information is required to be submitted to the Novartis Drug Safety department and/or regulatory authorities. In such case, we are also required to store your personal data infinite for auditing and inspection purposes.

Please note that YouTube also has access to information you share with us. For more details read the YouTube Privacy Policy.

Thank you for reading and being a part of the Psoriaishuid.nl community.